Managing Orders

Learn how to track, cancel, and manage your orders on Brtr.

Viewing Your Orders

Profile Page

Access your orders at app.brtr.world/profile (opens in a new tab):

Orders are organized by status:

• Active — Open orders waiting to be filled
• Pending — Orders with in-progress fills
• Completed — Successfully filled orders
• Cancelled — Orders you've cancelled

Order Details

Click any order to see:

• Full order information
• Payment options
• Fill history
• Current state

Order States

Cancelling Orders

You can cancel orders that are in the Open state:

1. Go to your Profile
2. Find the order you want to cancel
3. Click "Cancel Order"
4. Confirm the transaction

Cancellation Rules

• ✓ Can cancel: Open orders
• ✗ Cannot cancel: AwaitingConfirmation, AwaitingFinalization
• ✗ Cannot cancel: Completed, Cancelled (already closed)

Tracking Cross-Chain Fills

For cross-chain trades, you can monitor progress:

Status Timeline

Checking Message Status

Use LayerZero Scan (opens in a new tab) to verify message delivery:

1. Find your transaction hash
2. Search on LayerZero Scan
3. See message status and timing

Recovery Functions

If a cross-chain trade gets stuck (very rare), recovery options are available after 30 minutes:

For Sellers

Emergency Finalize (Admin only)

• Use if buyer paid but finalization never arrived
• Admin verifies trade and completes manually

Emergency Refund (Admin only)

• Use if trade failed and needs cleanup
• Returns tokens to seller

For Buyers

Refund Pending Fill

• Available after 30-minute timeout
• Returns escrowed tokens if confirmation never arrived
• Safe because seller tokens haven't been sent yet

Order History

Export History

Your complete trading history is available on the Profile page:

• All orders created
• All orders filled
• Timestamps and amounts
• Transaction hashes

On-Chain Verification

All orders are stored on-chain and can be verified via block explorer:

• Order creation events
• Fill events
• State change events
• Fee collection events

Best Practices

Monitor Active Orders

• Check your profile regularly
• Enable notifications (coming soon)
• Cancel stale orders if no longer wanted

Keep Records

• Note transaction hashes
• Track your trades for tax purposes
• Export history periodically

Troubleshooting

If an order seems stuck:

1. Check if transaction confirmed
2. Verify order state in contract
3. For cross-chain, check LayerZero Scan
4. Wait for timeout if recovery needed
5. Contact support if issues persist